![]() ![]() Excellence- Seek to be the BEST in all we do. ![]() Teamwork- Help each other learn, grow and accomplish more than we could on our own.Hospitality- Make every guest feel welcome and special anticipate their needs.Genuine Caring- Listen and seek to understand see to the well-being of others.Integrity- Be open and honest with ourselves and others always do the right thing.Respect- Treat others with dignity recognize everyone’s contributions embrace diversity.Is my credit card information secure when I place orders on Red Lobster’s websites?Īt Red Lobster, we pride ourselves on doing things the R.I.G.H.T. If you placed your order through another third party delivery partner app or website, please contact the third party delivery partner directly to request a refund. website, please contact ezCater directly to request a refund. If you placed a catering order for “delivery” through our U.S. To request a refund, if you placed a To Go order through our (a) US website, My Red Lobster Rewards app or Canadian website for “pickup”, “curbside” or “delivery” or (b) through our US website for catering “pickup” please call the restaurant location where the order was placed. If you order catering for “delivery,” please refer to your email confirmation from ezCater for instructions regarding cancellation and refunds. website or My Red Lobster Rewards app for “pickup,” the order may be cancelled, and the amount paid will be fully refunded via the same method of payment originally used, until 4 hours prior to a future designated pickup time, after which the order will become non-cancellable and non-refundable. If such To Go orders are placed for a future Order Time, they may be cancelled, and the amount paid for them fully refunded via the same method of payment originally used, until 60 minutes prior to a future designated Order Time, after which they become non-cancellable and non-refundable. ![]() “To Go orders placed through our US website, My Red Lobster Rewards app or Canadian website for “pickup”, “curbside” or “delivery” and that request Order Time “asap” are non-cancellable and non-refundable. ![]() I got a to-go box and my two small dogs are home didn't care how overcooked it was. He offered to get me another one but It was a little to late when you are ready to leave. In his defence he did bring my partner a second Ice Tea before our entree's arrived along with a second basket of the cheddar bay biscuits but then we couldn't get his attention to tell him about the over cooked steak. So I made do with my Lobster tail with the overly salted drawn butter and my baked potato, We waited and waited for Chris who was now busy running around for new customers. My Partners arrived just as ordered and mine was so tough and cooked so well that I could barely get my steak knife to cut into it. Chris had asked us how we wanted out Steaks cooked and we both responded Medium RARE. Our salads arrived with my honey mustard on the side. Chris gave us a few more minutes to look the menu over when he returned we both had decided to try the Wednesday Special which was a Sirloin steak and a Maine Lobster Tail. While looking over the menu our Waiter ( Christopher P ) came and took our drink orders. Quickly seated a t booth in the back ( Table 17 ). We arrived about 1:45 pm for a late lunch.
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